Privacy Policy

Policy and Procedures

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The C9PEA2F campaign utilizes SMS (Short Message Service) text messaging to communicate with subscribers who have provided their express consent through the completion of intake paperwork, either electronically or in paper format. These messages may include appointment reminders, program updates, motivational content, general wellness information, and occasional administrative notifications relevant to the services we provide. We do not use SMS to send promotional content unrelated to the original purpose for which the user subscribed.

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By providing your mobile number during intake, you are consenting to receive text messages as part of the C9PEA2F campaign. This consent is clearly indicated in our intake forms and must be affirmed before any messages are sent. Participation is entirely voluntary and does not affect your eligibility for services.

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Every SMS message sent as part of this campaign includes clear and easy-to-follow opt-out instructions. To stop receiving messages at any time, you may reply with the word “STOP.” Upon receipt of this keyword, you will be unsubscribed immediately, and no further messages will be sent unless you re-enroll by providing consent again. If you wish to rejoin the program, simply respond with the keyword “START.”

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We are committed to protecting your privacy. All personal information collected as part of the intake process and through our SMS communications is handled in accordance with our Privacy Policy, which outlines how we store, protect, and use your data. No personal information will ever be sold, shared, or used for purposes unrelated to our services without your explicit permission.

Use of the C9PEA2F SMS campaign is subject to our Terms and Conditions. These terms outline user responsibilities, acceptable use, and limitations of liability. We encourage all participants to review our Terms and our Privacy Policy before opting in to ensure a full understanding of their rights and obligations.

We are dedicated to maintaining transparency and compliance with all federal and industry regulations concerning SMS communications. If you have any questions regarding this policy or would like to request additional information, please contact our support team via the details provided on our website.

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